Amplify Your Business with
Microsoft Dynamics 365

End-to-end CRM & ERP implementation, customization and managed support — delivered by Microsoft MVPs and MCTs across India, Canada and Australia.

Build Faster with
Power Platform & Copilot

Power Apps, Power Automate, Power BI & Power Pages — low-code innovation that turns ideas into enterprise-grade solutions in weeks, not months.

Scale Securely on
Azure Cloud & AI

Azure migration, Azure OpenAI, intelligent automation and Zero-Trust architecture — engineered for performance, security and growth.

Trusted by enterprises worldwide
Microsoft Partner badge Microsoft MVP award badge Microsoft Certified Trainer (MCT) badge Power Platform Solution Architect Expert badge Dynamics 365 Sales Functional Consultant badge

Microsoft Consulting Services That Drive Transformation

End-to-end Dynamics 365, Power Platform, Power Pages and Azure services — from strategy and architecture through implementation, integration and managed support.

Microsoft Dynamics 365 CRM and ERP implementation services
D365
CRM & ERP

Dynamics 365

Streamline operations, cultivate stronger relationships, and gain deeper insights — all within a unified platform covering Sales, Customer Service, and Field Service.

  • Sales & Customer Service
  • Field Service & Marketing
  • Finance & Operations
Learn More
Microsoft Power Platform low-code development services — Power Apps, Power Automate, Power BI
Power Platform
Low-Code Innovation

Power Platform

Turn concepts into powerful solutions with Power Apps, Power Automate, and Power BI. Build apps, automate processes, and leverage robust analytics for transformative impact.

  • Power Apps & Pages
  • Power Automate Flows
  • Power BI Dashboards
Learn More
Microsoft Power Pages customer and partner portal development
Power Pages
Web Portals

Power Pages

Design intuitive self-service portals that dazzle visually and operate seamlessly. Empower your customers and partners with connected web experiences.

  • Customer Portals
  • Partner Self-Service
  • Branded Web Forms
Learn More
Microsoft Azure cloud and AI services — Copilot, Azure OpenAI, intelligent automation
Cloud & Intelligence

Azure & AI

Harness the power of Azure Cloud infrastructure and AI-driven solutions including Copilot, Azure OpenAI, and intelligent automation for next-generation outcomes.

  • Azure Cloud Migration
  • Copilot & Azure OpenAI
  • Intelligent Automation
Learn More

Microsoft Stack Delivery — End to End

Implementation

Greenfield D365 & Power Platform rollouts with proven delivery playbooks.

Customization

Custom plugins, PCF controls, canvas apps, and custom connectors tailored to you.

Integration

Connect D365, SAP, Salesforce, Azure services and legacy systems via APIs and Logic Apps.

Managed Support

Ongoing L2/L3 support, monitoring, and continuous improvement for your platform.

A Proven Microsoft Delivery Framework

From discovery to go-live and beyond — a transparent, agile, outcome-focused approach for Dynamics 365 and Power Platform programs.

01

Discover

Workshops to understand your goals, pain points, processes, and stakeholders.

02

Design

Solution blueprint, data model, integration map, and UX prototypes for sign-off.

03

Build & Test

Agile sprints with continuous demos, UAT cycles, and quality assurance gates.

04

Launch & Evolve

Smooth go-live, hyper-care, training, and roadmap-driven enhancements.

The Microsoft Tools & Cloud Services We Master

End-to-end expertise across Dynamics 365, Power Platform, Azure, Microsoft Fabric, Copilot, and the broader Microsoft Business Applications ecosystem.

Dynamics 365

  • Sales
  • Customer Service
  • Field Service
  • Marketing
  • Finance & Operations
  • Business Central
  • Project Operations
  • Customer Insights

Power Platform

  • Power Apps (Canvas + Model)
  • Power Automate
  • Power BI
  • Power Pages
  • Power Virtual Agents
  • Copilot Studio
  • Dataverse
  • AI Builder

Azure & AI

  • Azure OpenAI
  • Azure Functions
  • Logic Apps
  • API Management
  • Service Bus
  • Azure SQL & Cosmos DB
  • Azure DevOps
  • Microsoft Fabric

Development

  • C# / .NET
  • TypeScript / JavaScript
  • React & Angular
  • PCF Controls
  • Plugins & Custom Workflows
  • REST / Web API

Data & Analytics

  • Power BI Premium
  • Microsoft Fabric
  • Synapse Analytics
  • Data Factory
  • Databricks
  • Real-Time Intelligence

DevOps & Quality

  • Azure DevOps
  • GitHub Actions
  • ALM Accelerator
  • EasyRepro Test Automation
  • Solution Management
  • Pipelines & CI/CD

Flexible Ways to Work with KIT

Pick the engagement model that fits your project size, budget certainty and timelines — Fixed Price, Time & Material, or Dedicated Team.

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Clients Served
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Projects Delivered
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MVPs & MCTs
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Countries
KIT Microsoft consulting team collaborating on Dynamics 365 and Power Platform delivery
Microsoft MVP Award Winners

Where Microsoft Community Meets Enterprise Innovation

Our team's dedication goes beyond technical skills. KIT boasts several Microsoft MVP award winners, recognized for both their deep knowledge and leadership within the tech community. We believe in building partnerships, not just closing deals.

Community Leadership

Our award-winning team actively participates in the tech community, sharing knowledge and fostering growth at global industry events.

We Prioritize Your Needs

Technical skills are just the foundation. At our core, we value empathy and genuine care — this human connection is what makes us remarkable.

Certified Excellence

Our team includes MCTs, MVPs, and certified Solution Architects — delivering cutting-edge solutions with Dynamics 365 and Power Platform.

Partner with Us

Deep Domain Expertise Across Key Industry Verticals

We combine Microsoft technology mastery with industry-specific knowledge — banking, healthcare, manufacturing, retail, education and information services.

Banking and fintech digital transformation dashboard with Microsoft Dynamics 365 and Azure Fintech

Banking & Financial Services

Digital banking, payment automation, and regulatory compliance built on D365 and Azure.

  • Customer 360 & KYC workflows
  • Loan origination & servicing
  • AML & regulatory reporting
  • Open banking & API integrations
Healthcare and life sciences — HIPAA-compliant Microsoft solutions Healthcare

Healthcare & Life Sciences

HIPAA-compliant patient management, telehealth, and clinical data platforms.

  • Patient & provider portals
  • Telehealth & appointment scheduling
  • Clinical workflow automation
  • Secure EHR integrations
Media and information services — content workflow and subscriber engagement Info Services

Media & Information Services

Content workflows, subscriber engagement, and digital publishing on Microsoft cloud.

  • Subscription management
  • Editorial workflow automation
  • Audience analytics dashboards
  • Multi-channel content delivery
Retail and e-commerce — unified commerce powered by Dynamics 365 Commerce Retail

Retail & E-commerce

Unified commerce, customer loyalty, and inventory intelligence powered by D365 Commerce.

  • Omnichannel order management
  • Loyalty & personalization
  • Inventory & supply chain visibility
  • POS & e-commerce integration
Smart manufacturing and supply chain on Azure IoT and Dynamics 365 Manufacturing

Manufacturing & Supply Chain

Smart factory, predictive maintenance, and supply chain optimization on Azure IoT.

  • Production planning & MES
  • Predictive maintenance with AI
  • Field service & dispatch
  • Supplier collaboration portals
University campus — education and non-profit student lifecycle and donor engagement on Microsoft Dynamics 365 Education

Education & Non-Profit

Student lifecycle management, donor engagement, and grant management solutions.

  • Admissions & student portals
  • Donor & fundraising CRM
  • Grant & program management
  • Volunteer engagement

Microsoft Certified Excellence

Our consultants hold premier Microsoft certifications across Dynamics 365, Power Platform and Azure — ensuring world-class expertise on every engagement.

MCT Badge
PP Expert Badge
PP Developer Badge
PP Functional Badge
D365 Sales Badge
Microsoft Partner Badge
Scrum Master Badge
MVP Badge

Built for Outcomes, Driven by Microsoft Experts

Six reasons leading enterprises pick KIT as their Microsoft Dynamics 365 and Power Platform transformation partner.

MVP-Led Delivery

Multiple Microsoft MVPs and MCTs on every engagement — deep expertise you can trust.

Global Delivery Model

Onshore + offshore teams across India and Canada for cost-effective, follow-the-sun delivery.

Faster Time-to-Value

Pre-built accelerators and reusable IP shorten typical D365 / Power Platform timelines by 30-40%.

Enterprise-Grade Security

Solutions designed with Zero-Trust principles, RBAC, and Microsoft compliance baselines.

Transparent Partnership

Fixed-price or T&M with weekly demos, open backlogs, and no hidden change-orders.

Long-Term Support

Managed services, training, and continuous improvement — we stay invested past go-live.

Meet the Founders Behind KIT

A founding team uniting two decades of Microsoft Business Applications expertise with healthcare and operations leadership — building the kind of consulting partner we always wished existed.

Ratnesh Kumar — CEO and Founder of Khushbindu Technologies, Microsoft MVP and Power Platform Solution Architect CEO & Founder

Ratnesh Kumar

CEO & Founder · Microsoft MVP · MCT

A 14+ear veteran of the Microsoft Business Applications ecosystem, Ratnesh has architected Dynamics 365 and Power Platform solutions for Fortune-500 clients across banking, healthcare, manufacturing and the public sector. A multi-year Microsoft MVP, MCT and Power Platform Solution Architect Expert, he is a regular speaker at global community events and the technical force shaping KIT’s delivery DNA.

  • Power Platform Architecture
  • Dynamics 365 CE
  • Azure Integration
  • Copilot & AI
Dr. Khushboo Pandey — Co-Founder of Khushbindu Technologies, Healthcare and Life Sciences Practice Lead Co-Founder

Dr. Khushboo Pandey

Co-Founder · Healthcare & Life Sciences Practice Lead

A practising healthcare professional with deep clinical and public-health experience, Dr. Khushboo bridges the gap between Microsoft technology and real-world patient outcomes. She heads KIT’s healthcare vertical — designing HIPAA-compliant Dynamics 365 patient management, tele-health, and clinical workflow solutions for hospitals and life-sciences innovators.

  • Healthcare Domain
  • Patient Engagement
  • HIPAA & Compliance
  • D365 Healthcare Accelerator

The Executive Team Steering KIT

Senior leaders and advisory board members who guide our strategy, delivery excellence and global growth.

130+Years combined experience
8Practice & board leaders
40+Enterprise implementations
12Countries served
AT SAE

Abhishek Tiwari

Chief Technology Officer

18+ years experience

Power Platform Solution Architect Expert. Drives KIT’s technical vision across D365 and Azure.

Power PlatformD365Architecture
MK Azure SAE

Marcus Keller

VP, Engineering & Cloud

20 years experience

Azure Solutions Architect Expert. Leads global engineering, DevOps and platform reliability.

AzureDevOpsSRE
NK D365

Neha Kulkarni

Head of Dynamics 365 Practice

14 years experience

D365 CE & F&O practice lead. Steers complex enterprise rollouts end-to-end.

D365 CEF&OCRM
MC Fabric

Mei-Ling Chen

Head of Data & AI Practice

15 years experience

Microsoft Fabric and Azure AI specialist. Builds analytics and AI Copilot solutions at scale.

FabricAzure AICopilot
RB PMP

Rohit Banerjee

Director of Delivery

16 years experience

PMP and CSM certified delivery leader. Owns programme governance and on-time outcomes.

DeliveryAgilePMP
EP

Elena Petrova

Head of Customer Success

13 years experience

ITIL and Six Sigma practitioner. Champions onboarding and long-term value realization.

CSMITILSix Sigma
TY Board

Takeshi Yamamoto

Advisory Board Member

22 years experience

Ex-Microsoft Regional Director. Advises on APAC strategy and partner ecosystem growth.

StrategyAPACPartnerships
DR ISO 27001

Divya Raghavan

Head of Quality & Compliance

12 years experience

ISO 27001 Lead Auditor. Owns information security, audit and compliance frameworks.

SecurityISO 27001Audit

What Our Microsoft Consulting Clients Say

Real outcomes from organizations that trusted KIT with their Dynamics 365, Power Platform and Azure transformation.

"KIT delivered our D365 Sales rollout three weeks ahead of schedule. Their MVP-led team understood our process deeply and the post go-live support has been outstanding."

VP, Sales Operations Financial Services, North America

"Their Power Platform team built a custom inspection app that automated a process we'd done on paper for 15 years. The ROI was visible in three months."

Head of Operations Manufacturing, India

"What set KIT apart was transparency. Weekly demos, open backlog, and no surprise change-orders. They feel like an extension of our internal team."

CIO Healthcare Provider, APAC

Microsoft Consulting Questions, Answered

Quick answers to what prospective clients ask us most about our Dynamics 365, Power Platform and Azure engagements.

How quickly can we get started?

For most engagements we can mobilize a discovery workshop within 5–10 business days. A typical D365 or Power Platform proof-of-concept takes 2–4 weeks from kick-off.

Do you work with Microsoft Partners and SIs?

Yes. We frequently augment Microsoft Partners and global SIs with MVP-led specialist capacity — D365 architecture, PCF / plugin development, Power Platform CoE, and Azure integrations.

What size projects do you take on?

From 2-week tactical builds to multi-quarter enterprise rollouts. We've delivered solutions ranging from single Canvas apps to multi-country D365 + Power Platform programs.

How do you ensure quality and on-time delivery?

Every engagement runs on Azure DevOps with weekly demos, automated test suites (EasyRepro / Playwright), code reviews by senior architects, and ALM Accelerator pipelines for environments.

What is your pricing model?

We offer Fixed-Price, Time & Material, and Dedicated Team models. See our Engagement Models section above. Hourly rates depend on role seniority and geography — ask us for a tailored estimate.

Do you provide post go-live support?

Absolutely. We offer 24x5 / 24x7 managed services with defined SLAs, monthly health-checks, security patching, and continuous improvement backlogs.

How do you handle data security and compliance?

We follow Microsoft's Zero-Trust principles and Cloud Adoption Framework. Solutions are designed with role-based access, data-loss prevention policies, and compliance baselines (GDPR, HIPAA, ISO 27001-aligned).

Ready to Unlock Growth?

Let's talk about how KIT can transform your business with Microsoft technologies.

Talk to Us Now

Let's Build Something Great Together

Whether you have a Dynamics 365 or Power Platform project in mind, or just want to explore possibilities — KIT is here to help.

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Thank you for reaching out. We'll get back to you within 24 hours.

Phone

+91 706 660 5735

Email

info@khushbindutechnologies.com

Office — India

E-37, E-Block, 1st Floor, Ladpur,
Raipur Road, Dehradun, 248008

Office — Canada

Calgary, Alberta, Canada

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