Operators capture run-time, scrap and downtime on rugged tablets. Machine PLC telemetry streams via Azure IoT Hub into Dataverse. -22% scrap rate, +14% OEE, zero paper forms on the shop floor.
The plant ran 38 CNC machines across 2 shifts producing aerospace-grade components. Job cards were paper. Operators wrote start time, finish time, quantity good, quantity scrap and reason codes by hand; supervisors keyed the cards into Excel at end of shift. The data was two days late and roughly 15% wrong. OEE was a number on a whiteboard that nobody trusted.
The plant manager wanted machine-level OEE updated every 60 seconds, scrap reasons captured at the source, and a shift-handover dashboard that the next shift could read in 30 seconds.
All numbers anonymized and rounded. Detailed reference call available under NDA.
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