Dynamics 365

Microsoft Dynamics 365 — CRM & ERP, modernized

End-to-end Dynamics 365 advisory, implementation and managed services for Sales, Customer Service, Field Service, Finance & Operations and Business Central.

What we deliver

Microsoft Dynamics 365 capabilities

Sales & Customer Service

Lead-to-cash, omnichannel service, knowledge management and Copilot for Sales.

Field Service

Scheduling, IoT-enabled maintenance and mobile-first field operations.

Finance & Operations

Multi-entity finance, supply chain, project ops and intercompany.

Business Central

Mid-market ERP for finance, inventory, manufacturing and projects.

Integrations

Dataverse, Logic Apps, Service Bus and ISV connectors.

Security & Compliance

Role-based security, audit, GDPR and industry compliance.

Use cases

Where teams unlock value

  • Lead-to-cash automation
  • Customer 360 & KYC
  • Field service IoT and dispatch
  • Project operations & billing
  • Intercompany finance consolidation
  • Copilot-assisted sales workflows
Microsoft Dynamics 365 use-case illustration
Tech & tooling

Stack we use

Dataverse Power Apps (model-driven) Power Automate Azure Service Bus Logic Apps Plugins (C#) PCF Controls XrmToolBox Azure DevOps GitHub Actions
FAQ

Frequently asked questions

Which D365 modules do you implement?
Sales, Customer Service, Field Service, Project Operations, Marketing, Finance, Supply Chain Management and Business Central.
Do you offer managed support after go-live?
Yes — tiered AMS plans with SLAs, hyper-care and quarterly health checks.
Can you augment our existing Microsoft Partner team?
Yes. We frequently provide MVP-led specialist capacity to Partners and SIs.
Outcomes that matter

Measured impact across 220+ projects

Years delivering Microsoft solutions
Implementations & rollouts
Active certifications across team
Client retention rate
Avg. response on managed support
Countries served
Why KIT

A Microsoft MVP & MCT-led practice you can trust

14+ years building on Microsoft. 35+ certifications across the team. Solutions Partner designations in Business Applications and Azure.

Insights

Featured guides & playbooks

All insights

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